Terms & Conditions
Last updated: November 11, 2026
These Terms & Conditions ("Terms") govern your use of the RecallCheck Global website and service ("Service"). By submitting a vehicle recall check request, you agree to these Terms.
1. Nature of the Service
RecallCheck Global provides a free recall and compensation lookup. We review publicly available and other information sources to identify open recalls and possible compensation programs that may apply to the vehicle(s) you submit.
The lookup is free. You pay nothing to submit a request or to receive our replies, and no payment is required at any stage. Section 4 explains the optional, voluntary payment we ask for only if you receive compensation.
Results are not provided in real time. After you submit your details, we review the information and reply by email with our findings, any questions, and instructions for moving forward.
2. No Guarantees
We do not guarantee any particular outcome. Specifically, we do not guarantee:
- That any open recall exists for your vehicle;
- That any compensation, refund, vehicle replacement, discount, reimbursement, settlement payment, or other benefit will be available or obtained;
- The amount, timing, or form of any compensation that may be available;
- That a manufacturer, dealer, or other party will approve or pay any claim.
We will make good-faith efforts to identify relevant information and to communicate it clearly to you. The outcome depends on the specific vehicle, manufacturer programs, applicable laws, and other factors outside our control.
3. Your Responsibilities
You agree to provide accurate information. You are responsible for checking any information we provide with official sources (the manufacturer, NHTSA or the equivalent authority in your country, dealers, and so on). Nothing on this site or in our replies is legal, financial, or professional advice.
4. Voluntary Payment After Success
The recall check is free and no payment is required at any stage.
If you receive compensation related to the vehicle(s) you submitted, we ask you to consider a voluntary payment of US$50. We only ask after you have actually received the compensation. There is never any upfront payment.
This payment is entirely voluntary and based on good faith. We will not invoice you, chase you, or take any action if you choose not to pay. Payments from people who were successful help keep the free service available for everyone.
5. Privacy Information
We collect the information you choose to submit: full name, email address, phone number, street address, city, post code, country, and vehicle details (VIN, make, model, year, jurisdiction of registration, number plate, mileage, and any notes). If you refer a friend, we also collect the name and email address you give us for that friend.
We use this information only to carry out the recall check, to communicate with you about the results and next steps, to send any invitation you ask us to send to a friend, and to record any voluntary payment you choose to make. We do not sell your personal information.
Data may be processed and stored using standard cloud and email services. We take reasonable measures to protect the information you provide, but no transmission over the internet is completely secure.
Because the Service is global, your information may be processed in countries other than your own. By using the Service you consent to this.
We keep the information for as long as needed to provide the Service and meet any legal obligations. You may request access to or deletion of your information by emailing compensation.requests@recallcheckglobal.com.
6. Limitation of Liability
To the fullest extent permitted by law, RecallCheck Global and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service or reliance on any information we provide. Our total liability for any claim is limited to the amount of any voluntary payment you have actually made to us (if any).
7. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the Service after changes means you accept the revised Terms.
8. Contact
Questions about these Terms or the Service may be sent to compensation.requests@recallcheckglobal.com.